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Manager – Enterprise Development & Operations

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Manager – Enterprise Development & Operations

About PCI India

PCI India, a registered Indian society, has been working in India for the past 26 years. We drive interventions to transform the lives of communities at scale by solving complex development problems. In the past year, PCI India reached more than 1.7 crore, i.e. 17 million people in 202 Districts of 15 States.

Our Vision and Mission:

Vision – A happy, healthy, safe and a sustainable world for all.

Mission – Rooted in community realities, we co create and scale sustainable solutions to complex development problems.

Our Values:

  • Excellence – Quality in everything no matter how small, is paramount.
  • Respect – There is inherent value in all people for who they are and what they contribute.
  • Collaboration – Only through collaboration we can address complex development problems.
  • Boldness – Boldness requires disruptive thinking backed up by courage and conviction.
  • Creativity – Creativity ensures dynamic responsiveness, relevance, and impact.
  • Integrity – Integrity is non-negotiable in both personal and professional domains.

PCI is an Equal Opportunity Employer:

PCI is committed to providing equal opportunity to all working for it and in creating an inclusive work environment. We respect the diversity of our people and follow a fair, non-discriminatory approach in terms of gender, age, nationality race, caste, religion, community, marital status, physical challenge, and sexual orientation.

We promote diversity in the workplace and ensure a culture of zero tolerance to any form of discrimination, abuse, or harassment whether sexual, physical, or psychological.

PCI provides equal opportunity in recruitment, appraisals, promotion, and career progression. Our people policies are fair, objective, and non-discriminatory and everyone is expected to adhere to them.

About the Position:

Position Title: Manager – Enterprise Development & Operations

Number of Position: 1

Reporting: National Program Manager – Women Economic Empowerment

Location: Delhi

Grade: E

Type: 31st March 2027

Qualification Required: Postgraduate.

PCI is seeking a proactive livelihood professional for the position Manager – Enterprise Development & Operations to implement and manage entrepreneurship initiatives focused on women-led food enterprises at the state level. The role involves on-ground execution of food enterprise models such as cloud kitchens, bakeries, restaurants, home based food businesses, etc., coordination with government bodies, vendor management, and enterprise support services such as training, operations, and market linkages.

This position requires hands-on experience in implementing livelihood or microenterprise programs, preferably in food businesses, with strong coordination, mentoring, and problem-solving capabilities

Experience Required:

  • Master’s degree in – Business Administration, or Catering & Food technology, hotel management or business economics/ finance related fields.
  • 7+ years’ experience only in entrepreneurship and livelihood or enterprise projects
  • Strong experience in managing multi-stakeholder projects, preferably in the business sector or development or social enterprise sector.
  • Proven ability in business strategy, sales and marketing
  • Preference will be given to candidates with private sector or commercial sector background with a nationally reputed company known for managing retail food or enterprise chains across the country.

Competencies and Skills:

  • Excellent written and oral communication skills.
  • Excellent interpersonal skills and team management ability.
  • Excellent organization, time-management, leadership skill, and quick decision-making ability.
  • Hands-on experience in enterprise development and operations, from incubation to scale.
  • Strong analytical skills and comfort with technology and data for decision making
  • Strong in revenue planning, accounts management, portfolio management and presentation of market & business landscapes to senior management & stakeholders
  • Strong in business marketing and sales pitch

About the Role (Including Team and Reporting):

The Role

Principle Duties and Responsibilities:

Project Implementation & Enterprise Support

  • Accountable for full milestones-based delivery and accomplishment of goals, including project revenue generation for enterprises developed and managed with community institutions and women entrepreneurs as the primary stakeholders.
  • Design and implement strategies for market research, feasibility, customer satisfaction, marketing, business planning, product development, capacity building, pricing, market & delivery platform partnership linkages, access to finance, access to tech, quality control, and operational efficiency.
  • Design and plan for providing mentorship, business coaching, and troubleshooting support to entrepreneurs.
  • Plan, develop, manage and monitor project level budgeting, forecasting, and expenditure in coordination with the finance teams.
  • Market Development & Business Strategy
  • Build B2B and B2G partnerships to expand enterprise market access and sales.
  • Facilitate business leads and connect community/women-led enterprises with D2C platforms, retail, catering, institutional buyers, etc.
  • Support in identifying new geographies, sectors, or services for enterprise growth and project expansion.
  • Develop and execute strategies for ensuring enterprise breakeven, and scaling operations.
  • Manage partnerships with impact investors, technical experts, marketing agencies, banking partners and knowledge partners.
  • Monitoring, Reporting & Learning
  • Develop and manage enterprise MIS and performance dashboards for tracking enterprise health, growth, and sustainability metrics.
  • Develop and manage project MIS for each project with performance dashboard to track project status.
  • Prepare timely and high-quality reports, project updates, and presentations for internal and external stakeholders, including donors, government, and partners.
  • Design and oversee systems for periodic field reviews, progress assessments, and outcome evaluations.
  • Document learnings, success stories, and case studies. Ensure dissemination through channels such as workshops, conferences, launch events, etc.
  • Proposal Development & Innovation
  • Support the design and writing of high-quality proposals for innovative enterprise-related projects, tailored to donors, CSR partners, or government schemes.
  • Identify emerging and innovating trends and models, that align with community/women-led entrepreneurship and work closely with program, MEL and support teams to develop compelling concept notes

What can you expect in PCI:

  • A warm, inclusive, and happy work environment.
  • Performance driven reward mechanism.
  • The best of the class benefits from competitive remunerations.
  • Health Insurance coverage for self, spouse & Children.
  • Group Terms Life Insurance and Group Accident Insurance for Self.
  • All other statutory benefits.
  • Regular Recognition of performance and PCI Value display in work
  • An empowering organisation structure which values individual’s skills, competencies and potential.
  • Opportunities to operate in a cross functional role.
  • Higher responsibilities and larger roles are merit based.
  • Young Talent Programs for developing future leaders.
  • Leadership roles for women are encouraged and given preference in selection and training.

Recruitment Process:

  1. Applications will be shortlisted based on the specified criteria mentioned in the Job Description.
  2. Shortlisted candidates will appear for a written assignment (if required).
  3. Group Discussions may be part of the interview process for certain positions.
  4. The process could also include presentation of the assignment.
  5. Shortlisted candidates will be invited to attend one or more rounds of panel interviews.

The complete process usually takes 2 to 3 weeks. Those moving to the final round of interviews will be hearing from the People & Culture team. We prefer in person meetings but in case of location distances, we are happy to meet you virtually.

After the final round, if you are not selected for the position advertised, we will inform you over a mail. However, we invite you to apply to other open positions. We always look forward to engaging with talent that add value to our endeavours in various capacities.

PCI is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct.

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