About PCI India

PCI India, a registered Indian society, has been working in India for the past 28 years. We drive interventions to transform the lives of communities at scale by solving complex development problems. In the past year, PCI India reached more than 2 crore (20 million) people across 200+ districts in 23 states.

Our Vision and Mission

Vision – A happy, healthy, safe and a sustainable world for all.

Mission – Rooted in community realities, we co create and scale sustainable solutions to complex development problems.

Our Values

• Excellence – Quality in everything no matter how small, is paramount.
• Respect – There is inherent value in all people for who they are and what they contribute.
• Collaboration – Only through collaboration we can address complex development problems.
• Boldness – Boldness requires disruptive thinking backed up by courage and conviction.
• Creativity – Creativity ensures dynamic responsiveness, relevance and impact.
• Integrity – Integrity is non-negotiable in both personal and professional domains.

PCI is an Equal Opportunity Employer

PCI is committed to providing equal opportunity to all working for it and in creating an inclusive work environment. We respect the diversity of our people and follow a fair, non-discriminatory approach in terms of gender, age, nationality race, caste, religion, community, marital status, physical challenge, and sexual orientation.

We promote diversity in the workplace and ensure a culture of zero tolerance to any form of discrimination, abuse or harassment whether sexual, physical or psychological.

PCI provides equal opportunity in recruitment, appraisals, promotion and career progression. Our people policies are fair, objective and non-discriminatory and everyone is expected to adhere to them.

Qualification & Experience

• Graduate in any discipline from a recognised institution.
• Recommended: minimum 5 years of relevant experience in skill development, vocational training, education, livelihoods, rural development, manpower development or project management.
• Experience managing a training centre/project and multi-disciplinary team is preferred.
• Experience in DDU-GKY, PMKVY, State Skill Development Missions, NSDC, CSR skill-development or similar government/skill programmes is desirable.
• Working knowledge of MIS/ERP, MS Office/Google Workspace, training operations, placement and candidate lifecycle management.

Core Competencies

• DDU-GKY / skill-development project operations
• Training-centre management and batch planning
• MIS/ERP and documentation
• Mobilisation, counselling and candidate management
• Placement, employer engagement and retention
• Quality assurance and compliance
• Team leadership and performance management
• Stakeholder management and communication
• Problem solving, risk management and escalation
• High integrity, accountability and candidate-centric behaviour.

Role Purpose

The Centre Head / Centre Manager will be the single-point operational owner of the DDU-GKY 2.0 Training Centre. The position is responsible for ensuring that the centre operates as a compliant, target-oriented, candidate-centric and placement-linked unit covering mobilisation, counselling, enrolment, training delivery, assessment, certification, placement, candidate welfare, MIS/ERP reporting and post-placement support.

Key Responsibilities.

Centre Operations & Project Delivery

• Manage the day-to-day functioning of the training centre and ensure implementation of the sanctioned project and approved work schedule.
• Prepare and monitor monthly operational plans covering mobilisation, enrolment, training, assessment, certification, placement and post-placement activities.
• Monitor target achievement and promptly escalate significant slippages, resource constraints or operational risks to the Project Head.
• Ensure adequate manpower, infrastructure, equipment, training materials and other operational resources are available.
• Coordinate with the Project Head, Operations, MIS, Finance, Placement, Mobilisation and Quality functions for seamless project execution.

Mobilisation, Counselling & Candidate Selection

• Coordinate with the mobilisation team to achieve approved mobilisation and enrolment targets.
• Facilitate coordination with SRLM/SSDM, local administration, Gram Panchayats, SHGs, community organisations and other stakeholders, as applicable.
• Ensure candidates receive accurate information on job roles, training, employment opportunities, wages, working conditions, career prospects and candidate entitlements.
• Ensure counselling, eligibility verification, documentation and candidate consent are completed before enrolment.
• Monitor candidate selection quality and minimise unsuitable enrolments and avoidable drop-outs.

Training Management

• Ensure timely commencement and completion of training as per the approved batch calendar.
• Ensure adequate and appropriately qualified trainers are deployed for every approved trade/job role.
• Monitor classroom and practical training, attendance, remedial training, English/communication, digital skills and employability skills.
• Ensure trainers follow approved curriculum, lesson plans and prescribed training methodology.
• Review trainer performance, trainee feedback and learning outcomes and initiate corrective action where required.
• Ensure readiness for assessment, certification and OJT/industry exposure wherever applicable.

MIS, ERP & Documentation

• Ensure accurate, timely and complete centre-level MIS/ERP reporting.
• Monitor trainee and trainer attendance and ensure prescribed attendance systems are operational.
• Ensure timely updating of candidate lifecycle data including enrolment, training, assessment, certification, placement and post-placement status.
• Maintain centre records, registers and supporting documentation required for monitoring, inspection and audit.
• Resolve discrepancies between physical records and ERP/MIS data in coordination with the MIS team.

Placement & Post-Placement

• Coordinate with the Placement Team to align training batches with employer requirements.
• Facilitate employer visits, interviews, recruitment drives and job fairs.
• Ensure candidates are prepared for interviews and employment.
• Track offers, joining, employer details, salary/wage documentation and placement evidence.
• Coordinate post-placement tracking and support, including early-dropout and retention cases.
• Escalate employer or candidate issues that may affect placement or retention.

Quality, Compliance & Inspection

• Ensure centre-level compliance with DDU-GKY 2.0 Guidelines, SOPs, sanction conditions and applicable instructions.
• Facilitate Q-Team inspections and provide required records, evidence and access to the centre.
• Implement corrective and preventive actions arising from Q-Team observations and other inspections.
• Ensure CCTV, attendance systems, ERP connectivity, training equipment and prescribed safety/welfare facilities remain functional.
• Maintain a high level of operational readiness for inspections, audits and reviews.

Candidate Welfare & Grievance Management

• Ensure a safe, respectful, inclusive and learner-friendly environment.
• Monitor residential/hostel arrangements, hygiene, sanitation, drinking water, food and other welfare facilities wherever applicable.
• Maintain a candidate grievance mechanism and ensure timely resolution and escalation of serious matters.
• Ensure appropriate support for women, PwD and other vulnerable or disadvantaged candidates.

Team Management

• Lead and supervise centre personnel, including trainers, MIS, mobilisation/counselling, placement and administrative/support staff.
• Allocate responsibilities, prepare duty rosters, conduct team reviews and monitor individual performance.
• Identify manpower gaps and training needs and escalate them in time.
• Maintain staff discipline, attendance and professional conduct.

What can you expect in PCI:

• A warm, inclusive, and happy work environment.
• Performance driven reward mechanism.
• The best of the class benefits from competitive remunerations.
• Health Insurance coverage for self, spouse & Children.
• Group Terms Life Insurance and Group Accident Insurance for Self.
• All other statutory benefits.
• Regular Recognition of performance and PCI Value display in work
• An empowering organization structure which values individual’s skills, competencies and potential.
• Opportunities to operate in a cross functional role.
• Higher responsibilities and larger roles are merit based.
• Young Talent Programs for developing future leaders.
• Leadership roles for women are encouraged and given preference in selection and training.

Recruitment Process

1. Applications will be shortlisted based on the criteria mentioned in the job description.
2. The process may include a presentation of the assignment.
3. Shortlisted candidates will be invited for one or more rounds of panel interviews.

The complete process usually takes 2–3 weeks. Candidates moving to the final round will hear from the People & Culture team. In‑person meetings are preferred, but virtual meetings are conducted where distance is a constraint.

Note

After the final round, if you are not selected for the advertised position, you will be informed via email. However, you are encouraged to apply for other open positions, as PCI welcomes engagement with talented individuals who add value in various capacities.

PCI is committed to preventing any type of unwanted behavior at work, including sexual harassment, exploitation and abuse, lack of integrity, and financial misconduct.

Application Closure Date:  06th September 2026