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CAPACITY BUILDING EXPERT

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CAPACITY BUILDING EXPERT

JOB DESCRIPTION

About PCI India:

PCI India, a registered Indian society, has been working in India for the past 26 years. We drive interventions to transform the lives of communities at scale by solving complex development problems. In the past year, PCI India reached more than 1.7 crore, i.e. 17 million people in 202 Districts of 15 States.

Our Vision and Mission:

Vision – A happy, healthy, safe and a sustainable world for all.

Mission – Rooted in community realities, we co create and scale sustainable solutions to complex development problems.

Our Values:

  • Excellence – Quality in everything no matter how small, is paramount.
  • Respect – There is inherent value in all people for who they are and what they contribute.
  • Collaboration – Only through collaboration we can address complex development problems.
  • Boldness – Boldness requires disruptive thinking backed up by courage and conviction.
  • Creativity – Creativity ensures dynamic responsiveness, relevance, and impact.
  • Integrity – Integrity is non-negotiable in both personal and professional domains.

PCI is an Equal Opportunity Employer:

PCI is committed to providing equal opportunity to all working for it and in creating an inclusive work environment. We respect the diversity of our people and follow a fair, non-discriminatory approach in terms of gender, age, nationality race, caste, religion, community, marital status, physical challenge, and sexual orientation.

We promote diversity in the workplace and ensure a culture of zero tolerance to any form of discrimination, abuse, or harassment whether sexual, physical, or psychological.

PCI provides equal opportunity in recruitment, appraisals, promotion, and career progression. Our people policies are fair, objective, and non-discriminatory and everyone is expected to adhere to them.

About the Position:

Position Title: Capacity Building Expert

Number of Position: 1

Reporting: Project Lead

Location: NMMU, New Delhi

Grade: D

Type:  Regular

Reporting: Project Lead

The Role

The Capacity Building Expert will be based at DAY-NRLM lead efforts to strengthen knowledge and skill development across NRLM and SRLM systems for the effective integration of Food, Nutrition, Health, and WASH (FNHW) into SHG institutions.

Key Responsibilities

  1. Lead Capacity Building for Community-Led FNHW Integration
    • Design and implement an iterative capacity-building strategy tailored to the maturity of Cluster Level Federations (CLFs).
    • Facilitate participatory planning, embedded mentorship, and structured reviews to strengthen SHG-level ownership of Food, Nutrition, Health, and WASH (FNHW) initiatives.
  2. Develop and Curate a Thematic Digital Toolkit
    • Lead the development of a modular digital IEC toolkit covering emerging FNHW themes such as NCDs, mental health, and disability inclusion.
    • Oversee creation of multimedia content suitable for low-bandwidth, multilingual, and low-literacy contexts.
    • Coordinate field testing, content refinement, and strategic dissemination through existing SHG channels and platforms.
  3. Support Development of an Accessible e-LMS Platform
    • Contribute to the design of a multilingual, adaptive e-Learning Management System (e-LMS) aligned with SHG and SRLM learning needs.
    • Ensure integration of role-based content, offline compatibility, and features to recognize learner progress through badges or certification.
  4. Facilitate Visioning and Block-Level Action Planning
    • Lead participatory visioning workshops with CLFs and VOs to translate FNHW goals into actionable local plans.
    • Align planning processes with state-level health, nutrition, and WASH priorities and introduce standard planning tools to support implementation.
  5. Strengthen Institutional Capacity and Ownership
    • Support SRLMs to embed training systems and learning tools into their regular operations.
    • Promote shared ownership and co-creation of capacity-building processes to ensure sustainability and responsiveness to field realities.
  6. Collaborate on Learning Metrics and Credentialing
    • Define learning indicators and work with M&E and digital teams to track user engagement and progress.
    • Contribute to development of a credentialing framework to motivate learners and formalize knowledge pathways within the SHG ecosystem.
  7. Facilitate Knowledge Sharing and Peer Learning
    • Organize cross-learning events, workshops, and peer exchanges to scale promising capacity-building models.
    • Represent PCI in relevant forums and contribute to documentation and dissemination of best practices.

Essential Qualification

  • MBBS/ BDS/ AYUSH with MPH/ master’s in health management
  • Minimum 3-5 years of experience in designing and implementing large-scale capacity-building programs in health and/or nutrition.
  • Proven experience in training module development, instructional design, and participatory learning approaches.
  • Strong understanding of India’s public health and nutrition programs.
  • Excellent facilitation, communication, and interpersonal skills.
  • Ability to work with government systems and navigate multi-sectoral coordination.
  • Experience in digital learning solutions and e-learning platforms.
  • Knowledge of monitoring and evaluation tools for capacity-building programs.

What can you expect in PCI:

  • A warm, inclusive, and happy work environment.
  • Performance driven reward mechanism.
  • The best of the class benefits from competitive remunerations.
  • Health Insurance coverage for self, spouse & Children.
  • Group Terms Life Insurance and Group Accident Insurance for Self.
  • All other statutory benefits.
  • Regular Recognition of performance and PCI Value display in work
  • An empowering organization structure which values individual’s skills, competencies and potential.
  • Opportunities to operate in a cross functional role.
  • Higher responsibilities and larger roles are merit based.
  • Young Talent Programs for developing future leaders.
  • Leadership roles for women are encouraged and given preference in selection and training.

PCI is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct.

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