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Assistant State Program Manager – Food Enterprises

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Assistant State Program Manager – Food Enterprises

About PCI India:

PCI India, a registered Indian society, has been working in India for the past 26 years. We drive interventions to transform the lives of communities at scale by solving complex development problems. In the past year, PCI India reached more than 1.7 crore, i.e. 17 million people in 202 Districts of 15 States.

Our Vision and Mission:

Vision – A happy, healthy, safe and a sustainable world for all.

Mission – Rooted in community realities, we co create and scale sustainable solutions to complex development problems.

Our Values:

  • Excellence – Quality in everything no matter how small, is paramount.
  • Respect – There is inherent value in all people for who they are and what they contribute.
  • Collaboration – Only through collaboration we can address complex development problems.
  • Boldness – Boldness requires disruptive thinking backed up by courage and conviction.
  • Creativity – Creativity ensures dynamic responsiveness, relevance, and impact.
  • Integrity – Integrity is non-negotiable in both personal and professional domains.

PCI is an Equal Opportunity Employer:

PCI is committed to providing equal opportunity to all working for it and in creating an inclusive work environment. We respect the diversity of our people and follow a fair, non-discriminatory approach in terms of gender, age, nationality race, caste, religion, community, marital status, physical challenge, and sexual orientation.

We promote diversity in the workplace and ensure a culture of zero tolerance to any form of discrimination, abuse, or harassment whether sexual, physical, or psychological.

PCI provides equal opportunity in recruitment, appraisals, promotion, and career progression. Our people policies are fair, objective, and non-discriminatory and everyone is expected to adhere to them.

About the Position:

Position Title: Assistant State Program Manager – Food Enterprises

Number of Position: 2

Reporting: Manager – Enterprise Development & Operations

Location: Gurgaon (1) and Bengaluru (1)

Grade: D

Duration : till 31st March 2027

Qualification Required: Postgraduate.

PCI is seeking a proactive livelihood professional for the position of Assistant State Program Manager – Food Enterprises to implement and manage entrepreneurship initiatives focused on women-led food enterprises at the state level. The role involves on-ground execution of food enterprise models such as cloud kitchens, bakeries, restaurants, home based food businesses, etc., coordination with government bodies, vendor management, and enterprise support services such as training, operations, and market linkages.

This position requires hands-on experience in implementing livelihood or microenterprise programs, preferably in food businesses, with strong coordination, mentoring, and problem-solving capabilities

Experience Required:

  • Master’s degree in – Hotel Management, Business Administration, Social Entrepreneurship, Development Studies, or related fields.
  • 3+ years’ experience in entrepreneurship and livelihood projects
  • Experience in working with SHGs, youth collectives, or micro-entrepreneurs is strongly preferred.
  • Familiarity with food business sales and operations (cloud kitchens, restaurant chains, catering, or meal distribution) will be an advantage.

Skill and Competencies:

  • Strong field execution and stakeholder coordination abilities.
  • Practical knowledge of enterprise operations, preferably in the food sector.
  • Excellent interpersonal and team support skills.
  • Comfort with MIS tools, mobile-based tracking, and basic data analysis.
  • Proficiency with MS word and MS excel
  • Ability to travel extensively within the city and state.

About the Role (Including Team and Reporting):

The Role

Project Implementation & Enterprise Support

  • Lead day-to-day operations of community food enterprise initiatives at the state level.
  • Coordinate market research, site identification, enterprise setup, procurement, licensing, registration, training and operational readiness of food enterprises.
  • Support SHG women, youth vendors, and staff in onboarding, training, business planning, logistics and enterprise compliance.
  • Facilitate business planning, SOP adherence, pricing, food & service quality, at the enterprises and all other operational requirements for the enterprises to function at full capacity.
  • Capacity Building & Mentorship
  • Organize and facilitate training sessions in enterprise development, food safety, operations, and business skills.
  • Provide ongoing handholding and mentoring to entrepreneurs to resolve operational issues.
  • Build systems for tracking capacity-building progress and enterprise performance.
  • Market Development & Local Partnerships
  • Assist in building local market linkages for catering, workplace meals, and institutional buyers.
  • Coordinate with Swiggy, Zomato, and other platforms for digital presence and delivery tie-ups.
  • Forge linkages with local vendors for packaging, raw materials, and logistics.
  • Stakeholder Engagement
  • Liaise with local government departments (NULM, ULBs, DAY-NRLM) for convergence, permissions, and enterprise support.
  • Work with local NGOs, consultants, and skill partners for enterprise training and technical support.
  • Represent the program in local review meetings and events.
  • Monitoring & Reporting
  • Maintain state-level enterprise MIS and dashboards to track enterprise performance (sales, orders, hygiene audits, customer feedback).
  • Submit monthly project reports, field updates, and success stories.
  • Track vendor-level and kitchen-level KPIs and resolve bottlenecks with support from the national team.

What can you expect in PCI:

  • A warm, inclusive, and happy work environment.
  • Performance driven reward mechanism.
  • The best of the class benefits from competitive remunerations.
  • Health Insurance coverage for self, spouse & Children.
  • Group Terms Life Insurance and Group Accident Insurance for Self.
  • All other statutory benefits.
  • Regular Recognition of performance and PCI Value display in work
  • An empowering organisation structure which values individual’s skills, competencies and potential.
  • Opportunities to operate in a cross functional role.
  • Higher responsibilities and larger roles are merit based.
  • Young Talent Programs for developing future leaders.
  • Leadership roles for women are encouraged and given preference in selection and training.

Recruitment Process:

  1. Applications will be shortlisted based on the specified criteria mentioned in the Job Description.
  2. Shortlisted candidates will appear for a written assignment (if required).
  3. Group Discussions may be part of the interview process for certain positions.
  4. The process could also include presentation of the assignment.
  5. Shortlisted candidates will be invited to attend one or more rounds of panel interviews.

The complete process usually takes 2 to 3 weeks. Those moving to the final round of interviews will be hearing from the People & Culture team. We prefer in person meetings but in case of location distances, we are happy to meet you virtually.

After the final round, if you are not selected for the position advertised, we will inform you over a mail. However, we invite you to apply to other open positions. We always look forward to engaging with talent that add value to our endeavours in various capacities.

PCI is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct.

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