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Senior Manager – National Program Officer

About PCI India

PCI India, a registered Indian society, has been working in India for the past 25 years. We drive interventions to transform the lives of communities at scale by solving complex development problems. Our programs strive to impact the social, economic, health and nutritional status of the most vulnerable individuals and families. We work in close collaboration with the government, multilateral organizations, premier academic institutions, and various social actors to create an enabling environment to improve the social positioning of the deprived population. In the past year, PCI India reached more than 1.5 crore, i.e. 15 million people in 1649 Blocks of 259 Districts in 14 States.

Our Vision and Mission

Vision – A happy, healthy, safe and a sustainable world for all.

Mission – Rooted in community realities, we co create and scale sustainable solutions to complex development problems.

Our Values

  • Excellence – Quality in everything no matter how small, is paramount.
  • Respect – There is inherent value in all people for who they are and what they contribute.
  • Collaboration – Only through collaboration we can address complex development problems.
  • Boldness – Boldness requires disruptive thinking backed up by courage and conviction.
  • Creativity – Creativity ensures dynamic responsiveness, relevance and impact.
  • Integrity – Integrity is non-negotiable in both personal and professional domains.

PCI is an Equal Opportunity Employer

PCI is committed to providing equal opportunity to all working for it and in creating an inclusive work environment. We respect the diversity of our people and follow a fair, non-discriminatory approach in terms of gender, age, nationality race, caste, religion, community, marital status, physical challenge, and sexual orientation.

We promote diversity in the workplace and ensure a culture of zero tolerance to any form of discrimination, abuse or harassment whether sexual, physical or psychological.

PCI provides equal opportunity in recruitment, appraisals, promotion and career progression. Our people policies are fair, objective and non-discriminatory and everyone is expected to adhere to them.

About the Position:

Position Title: Senior Manager – National Program Officer

Number of Position: 1

Reporting: Project Director

Location: New Delhi (with extensive travel to Bihar, Jharkhand, and Maharashtra)

Grade: F

Type:  Regular

Qualification Required: 

  • Postgraduate degree in Public Health, Community Medicine, Epidemiology, Health Management, Social Sciences, Development Studies, Health Systems, or a related field.
  • Candidates with an MBBS degree and experience in disease surveillance, infectious diseases, outbreak preparedness and response, or One Health programmes will be preferred

Experience Required:

  • Minimum 8–10 years of experience in public health programmes, infectious diseases, disease surveillance, community health, health systems strengthening, or development sector initiatives.
  • Experience with IDSP, IHIP, NHM, NCDC, One Health programmes, or community-based surveillance initiatives.
  • Experience working with government health systems and stakeholders at state and district levels.

Skills and Attributes:

  • Demonstrated experience in managing multi-state or large-scale public health programmes.
  • Experience working with government health systems and stakeholders at state and district levels.
  • Strong understanding of disease surveillance, outbreak preparedness and response, community engagement, One Health approaches, and health systems strengthening.
  • Proven experience in stakeholder management, partnership development, and team leadership.
  • Excellent communication, facilitation, presentation, and report-writing skills.
  • Familiarity with digital health platforms, surveillance systems, and data-driven programme management.

The Role

The Senior Manager – National Program Officer Community Engagement will provide strategic leadership and technical oversight for community engagement, stakeholder coordination, and capacity-building activities under the Sentinel Community Surveillance (SCS) Project. The position will lead efforts to strengthen community-based surveillance systems for early detection, reporting, verification, and response to public health threats. The incumbent will serve as the national technical lead for community engagement and social mobilization, ensuring effective collaboration among communities, frontline workers, government surveillance systems, and district health authorities. The role will support implementation of a One Health-informed surveillance approach and promote institutionalization and sustainability of surveillance interventions within government systems.

Key Responsibilities:

  • Program Leadership and Management
    • Lead planning, implementation, monitoring, and quality assurance of community engagement interventions across project states.
    • Provide technical guidance to District Sentinel Managers and field teams.
    • Monitor project progress against approved work plans, milestones, budgets, and deliverables.
    • Support donor reporting, risk management, and strategic decision-making.
    • Ensure compliance with donor requirements, organizational policies, and government guidelines.
  • Community Engagement and Social Mobilization
    • Develop and implement community engagement strategies for strengthening community-based surveillance.
    • Support engagement of community platforms including SHGs, MAS, JAS, PRI representatives, VHSNCs, community volunteers, and frontline workers.
    • Promote awareness on priority syndromes, unusual health events, zoonotic diseases, outbreak reporting, and public health preparedness.
    • Strengthen community sentinel networks and community feedback mechanisms.
  • Government Liaison and Stakeholder Coordination
    • Serve as the primary focal point for engagement with IDSP, NHM, District Surveillance Units, district administrations, and other government stakeholders.
    • Facilitate technical consultations, review meetings, workshops, and planning exercises.
    • Strengthen multi-sectoral coordination and support implementation of a One Health approach.
    • Support institutionalization of community surveillance mechanisms within government systems.
    • Represent PCI India in technical working groups, review meetings, donor consultations, and relevant national and state-level forums.
  • Capacity Building and Technical Support
    • Lead development and implementation of training and capacity-building strategies.
    • Support development of training modules, job aids, IEC materials, and operational guidelines.
    • Oversee Training of Trainers (ToT) and mentoring activities.
    • Provide technical support and supportive supervision to district teams and community sentinels.
    • Promote continuous learning and knowledge-sharing across project locations.
  • Surveillance Systems Strengthening and Monitoring
    • Support implementation and strengthening of community-based surveillance systems linked to government surveillance platforms.
    • Facilitate integration of community-generated signals into surveillance and response mechanisms.
    • Monitor surveillance performance and support corrective actions where required.
    • Collaborate with MIS and Analytics teams to review performance dashboards and reports.
    • Support outbreak preparedness, simulation exercises, and emergency response activities.
  • Documentation, Learning and Sustainability
    • Document best practices, case studies, success stories, and lessons learned.
    • Contribute to donor reports, technical reports, policy briefs, and knowledge products.
    • Support operational research, evaluations, and evidence-generation activities.
    • Lead efforts to institutionalize successful surveillance models within government systems.
  • Team Leadership
    • Supervise and mentor the Program Associate.
    • Provide technical leadership to District Sentinel Managers and Surveillance Coordinators.
    • Foster a collaborative, accountable, and high-performing team culture.

What can you expect in PCI:

  • A warm, inclusive, and happy work environment.
  • Performance driven reward mechanism.
  • The best of the class benefits from competitive remunerations.
  • Health Insurance coverage for self, spouse & Children.
  • Group Terms Life Insurance and Group Accident Insurance for Self.
  • All other statutory benefits.
  • Regular Recognition of performance and PCI Value display in work
  • An empowering organization structure which values individual’s skills, competencies and potential.
  • Opportunities to operate in a cross functional role.
  • Higher responsibilities and larger roles are merit based.
  • Young Talent Programs for developing future leaders.
  • Leadership roles for women are encouraged and given preference in selection and training.

Recruitment Process

  1. Applications will be shortlisted based on the criteria mentioned in the job description.
  2. The process may include a presentation of the assignment.
  3. Shortlisted candidates will be invited for one or more rounds of panel interviews.

The complete process usually takes 2–3 weeks. Candidates moving to the final round will hear from the People & Culture team. In‑person meetings are preferred, but virtual meetings are conducted where distance is a constraint.

Note

After the final round, if you are not selected for the advertised position, you will be informed via email. However, you are encouraged to apply for other open positions, as PCI welcomes engagement with talented individuals who add value in various capacities.

PCI is committed to preventing any type of unwanted behavior at work, including sexual harassment, exploitation and abuse, lack of integrity, and financial misconduct.

Application Closure Date:  5th July 2026

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