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Consultant- Sales Coordinator

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Consultant- Sales Coordinator

JOB DESCRIPTION

About PCI India:

PCI India, a registered Indian society, has been working in India for the past 26 years. We drive interventions to transform the lives of communities at scale by solving complex development problems. In the past year, PCI India reached more than 1.7 crore, i.e. 17 million people in 202 Districts of 15 States.

Our Vision and Mission:

Vision – A happy, healthy, safe and a sustainable world for all.

Mission – Rooted in community realities, we co create and scale sustainable solutions to complex development problems.

Our Values:

  • Excellence – Quality in everything no matter how small, is paramount.
  • Respect – There is inherent value in all people for who they are and what they contribute.
  • Collaboration – Only through collaboration we can address complex development problems.
  • Boldness – Boldness requires disruptive thinking backed up by courage and conviction.
  • Creativity – Creativity ensures dynamic responsiveness, relevance, and impact.
  • Integrity – Integrity is non-negotiable in both personal and professional domains.

PCI is an Equal Opportunity Employer:

PCI is committed to providing equal opportunity to all working for it and in creating an inclusive work environment. We respect the diversity of our people and follow a fair, non-discriminatory approach in terms of gender, age, nationality race, caste, religion, community, marital status, physical challenge, and sexual orientation.

We promote diversity in the workplace and ensure a culture of zero tolerance to any form of discrimination, abuse, or harassment whether sexual, physical, or psychological.

PCI provides equal opportunity in recruitment, appraisals, promotion, and career progression. Our people policies are fair, objective, and non-discriminatory and everyone is expected to adhere to them.

About the Position:

Position Title: Consultant- Sales Coordinator

Number of Position: 3

Reporting: Assistant State Program Manager – Food Enterprises

Location: Kolkata

Qualification Required: Matriculation

About the Project:

HESHEL is a women-led food enterprise serving authentic, homestyle Bengali meals prepared by urban poor women from self-help groups. Heshel’s services span daily meals, catering for workplaces, events, and online delivery through Swiggy, Zomato, and direct channels.

Experience Required:

  • 2–4 years of experience in sales, and field level marketing, preferably in food services

Skill and Competencies:

  • Excellent communication skills in Bengali and Hindi (English is a bonus)
  • Friendly, persuasive, and confident personality
  • Basic knowledge of social media, WhatsApp marketing, and online food platforms
  • Self-motivated and able to work independently
  • Ability to manage multiple accounts and meet targets.
  • Preferrable: Prior experience in cloud kitchens, tiffin services, or hospitality industry
  • Own two-wheeler

About the Role (Including Team and Reporting):

The Role

Sales & Revenue Growth

  • Generate new sales through direct field visits to offices, housing societies, hostels, PGs, and educational institutions
  • Pitch meal plans, tiffin services, and catering options to potential clients
  • Follow up with leads consistently to convert them into regular customers
  • Maintain records of contacts, follow-ups, and sales pipeline

Sales operation and coordination

  • Serve as a point of contact for regular and bulk customers
  • Collect feedback and resolve small customer service issues politely and efficiently
  • Encourage repeat orders, referrals, and reviews
  • Prepare weekly and monthly sales reports and targets.

Marketing & Community Outreach

  • Maintain listings and visibility on food delivery platforms like Swiggy, Zomato, etc.
  • Engage with customers through calls, messages, status updates, reviews, and offers
  • Distribute flyers, display posters in local areas, and coordinate small sampling drives
  • Represent Heshel at food pop-ups, flea markets, or local community events

What can you expect in PCI:

  • A warm, inclusive, and happy work environment.
  • Performance driven reward mechanism.
  • The best of the class benefits from competitive remunerations.
  • Health Insurance coverage for self, spouse & Children.
  • Group Terms Life Insurance and Group Accident Insurance for Self.
  • All other statutory benefits.
  • Regular Recognition of performance and PCI Value display in work
  • An empowering organisation structure which values individual’s skills, competencies and potential.
  • Opportunities to operate in a cross functional role.
  • Higher responsibilities and larger roles are merit based.
  • Young Talent Programs for developing future leaders.
  • Leadership roles for women are encouraged and given preference in selection and training.

 

PCI is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct.

 

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